Care

We really want you to be happy with your purchases. If you have any concerns about anything, just email us on hello@shopbyjura.com. We appreciate feedback & like our customers to be happy with their purchase.

JEWELLERY

STAINLESS STEEL JEWELLERY

Our stainless steel jewellery is lead & nickel free, hypoallergenic & is suitable for sensitive ears.

We recommend storing jewellery in an airtight container or sealable bag to preserve its colour & prevent tarnishing. While wearing, please avoid direct contact with perfumes & lotions to keep your jewellery shiny & bright.

Tarnishing may occur naturally with stainless steel pieces when exposed to air - this is called oxidation. This is not unusual & can easily be removed with a lint free 100% cotton cloth or silver polishing cloth to keep them shining & tarnish free.

To clean your stainless steel jewellery pieces, please use a soft brush & mild soap, avoiding any harsh chemicals or abrasives.

GOLD PLATED JEWELLERY

Our gold plated jewellery is a thicker layer of 18K gold over a stainless steel base. These pieces are very unlikely to tarnish but care should still be taken to protect the longevity of your piece. Use a soft cotton cloth to clean & avoid perfumes, lotions, sanitiser & other harsh chemicals.

ACCESSORIES

VEGAN LEATHER

We use high quality vegan leather for our accessories. To emulate the texture of natural leather, sometimes the grain & colours may be slightly unique. Here are a few tips to keep your vegan leather item in its best condition:

  • Avoid leaving it in direct sun
  • Keep it away from sharp items & abrasives
  • Clean with a dry or damp cotton cloth, avoid harsh chemicals
  • If your item gets wet, wipe it immediately & leave it to air dry completely